Job Posting - Factory FOH Assistant Manager

Job Title: Factory Front of House, Assistant Manager

Salary Range: $13.03-15.64 + Benefits

If you are interested, please read the description and qualifications of the position and send your resume and a cover letter to jobs@frenchbroadchocolates.com 

Job Purpose: 

The Factory FOH Assistant Manager is a supervisory position, focused on maintaining high standards in the daily operations of the factory retail store and leading FOH and tour teams to standards of excellence in hospitality and education.

The Factory FOH Assistant Manager has mastered customer service, daily checklists and all factory retail specific processes and procedures.  They act as trainer for the factory FOH and tour staff.  They ensure that product inventory is recorded and reported accurately,  cleanliness and hygiene standards are maintained, and that merchandising standards are upheld. Factory FOH Assistant Manager acts as the go-to person for factory retail related questions and concerns from factory FOH staff.  They report relevant issues to the General Manager.

Qualifications: 

  • 2 years customer service experience
  • 1 year management experience preferred
  • Must be able to work independently
  • Aptitude for leadership

Working Conditions:

Position may require early mornings, evenings, weekends and overtime as necessary.

Physical Requirements:

  • May be required to stand for long periods of time
  • May be required to lift and carry up to 50lbs